Microsoft® Office Outlook® 2003: Level 1
Course Specifications
Course number: 084680
Software: Microsoft® Office Outlook® 2003
Course length: 1.0 day(s)
Certification: Microsoft® Office Specialist for Microsoft® Outlook® 2003
Course Description
This course is the first in a series of three Microsoft® Office Outlook® courses. It will provide you with the skills you need to start sending and responding to email in Microsoft® Outlook® 2003, as well as maintaining your Calendar, scheduling meetings, and working with tasks and notes. 
Course Objective: You will compose and send email, schedule appointments and meetings, manage contact information and tasks, and use notes.

Target Student: This course is designed for people with a basic understanding of Microsoft Windows who need to learn how to use Microsoft® Outlook® 2003 to compose and send email, schedule appointments and meetings, manage contact information and tasks, and use notes. This course is intended for persons interested in pursuing the Microsoft® Office Specialist certification for Outlook.

Prerequisites: This course assumes that you are familiar with using personal computers and have used a mouse and keyboard; basic typing skills are recommended. You should be comfortable in the Windows environment and be able to use Windows to manage information on your computer. Specifically, you should be able to: launch and close programs; navigate to information stored on the computer; and manage files and folders. The following courses are recommended, or you should have equivalent knowledge of: 
•	Windows XP Professional: Level 1
•	Windows XP Professional: Level 2
•	Windows XP: Introduction
•	Windows 2000: Introduction
Delivery Method: Instructor led, group-paced, classroom-delivery learning model with structured hands-on activities.
Certification
Microsoft® Outlook® 2003: Level 1 is one of a series of Element K courseware titles that addresses Microsoft® Office Specialist skill sets. The Office Specialist program is for individuals who use Microsoft's business desktop software and who seek recognition for their expertise with specific Microsoft products. Certification candidates must pass one or more product proficiency exams in order to earn Office Specialist certification. 
Hardware Requirements
For this course, you will need one computer for the classroom to run Windows Server 2003 Standard Edition and Exchange Server 2003 that meets the following system requirements: 
•	Pentium III 133 MHz (550 MHz recommended)
•	256 MB RAM (512 MB recommended)
•	10 GB disk space plus 700 MB for Exchange Server 2003
•	CD-ROM or DVD drive
•	VGA or higher video adapter and monitor
•	Keyboard and Microsoft mouse or other input device
For this course, you will need one computer for each student and one for the instructor. Each computer will need the following minimum hardware components: 
•	A 233 MHz Pentium-class processor if you use Windows XP Professional as your operating system. 300 MHz is recommended. 
•	A 133 MHz Pentium-class processor if you use Windows 2000 Professional as your operating system. 
•	128 MB of RAM.
•	A 5 GB hard disk or larger if you use Windows XP Professional as your operating system. You should have at least 600 MB free hard-disk space available for the Office installation. 
•	A 3 GB hard disk or larger if you use Windows 2000 Professional as your operating system. You should have at least 600 MB free hard-disk space available for the Office installation. 
•	A floppy disk drive.
•	A CD-ROM drive.
•	A mouse or other pointing device.
•	An 800 x 600 resolution monitor.
•	Network cards and cabling for local network access.
•	Internet access (see your local network administrator).
•	A printer (optional).
•	A projection system to display the instructor's computer screen.
Platform Requirements
•	Windows
Software Requirements
•	Microsoft Windows Server 2003, Enterprise Edition.
•	Microsoft Exchange Server 2003.
•	Either Windows XP Professional with Service Pack 1a or later or Windows 2000 Professional with Service Pack 4 or later. 
•	Microsoft® Office Professional Edition 2003.
Performance-Based Objectives
Upon successful completion of this course, students will be able to: 
•	identify the components of the Outlook environment and compose and respond to a simple message. 
•	compose messages.
•	use folders to manage mail.
•	schedule appointments.
•	schedule meetings.
•	manage contacts and contact information.
•	create and edit tasks.
•	create and edit notes.
Course Content
Lesson 1: Getting Started with Outlook
Topic 1A: Log On to Outlook
Topic 1B: The Outlook Environment
Topic 1C: Compose and Send a Simple Message 
Topic 1D: Open a Message
Topic 1E: Reply to a Message
Topic 1F: Print a Message
Topic 1G: Delete a Message

Lesson 2: Composing Messages
Topic 2A: Address a Message
Topic 2B: Format a Message
Topic 2C: Check Spelling and Grammar 
Topic 2D: Attach a File
Topic 2E: Forward a Message

Lesson 3: Managing Mail
Topic 3A: Open and Save an Attachment
Topic 3B: Flag a Message
Topic 3C: Create a Folder
Topic 3D: Move Messages to a Folder 
Topic 3E: Copy Messages to Folders
Topic 3F: Delete a Folder

Lesson 4: Scheduling Appointments
Topic 4A: The Outlook Calendar
Topic 4B: Schedule an Appointment
Topic 4C: Assign a Category to an Appointment 
Topic 4D: Update Calendar Entries

Lesson 5: Scheduling Meetings
Topic 5A: Schedule a Meeting
Topic 5B: Reply to a Meeting Request 
Topic 5C: Propose a New Meeting Time 
Topic 5D: Track Meeting Responses
Topic 5E: Update a Meeting Request 
Topic 5F: Cancel a Meeting Request 
Topic 5G: Print the Calendar

Lesson 6: Managing Contacts
Topic 6A: Add a Contact
Topic 6B: Sort Contacts
Topic 6C: Find a Contact
Topic 6D: Generate a Map
Topic 6E: Edit a Contact
Topic 6F: Delete a Contact
Topic 6G: Print Contacts

Lesson 7: Managing Tasks
Topic 7A: Create a Task
Topic 7B: Edit a Task
Topic 7C: Update a Task

Lesson 8: Using Notes
Topic 8A: Create a Note
Topic 8B: Edit a Note
Topic 8C: Copy a Note

Appendix A: Microsoft Office Specialist Program